We’re thrilled to have you with us and are committed to ensuring a seamless experience.
If you’re new to our platform, you can Sign Up to create a new account. Returning users may Log In to access their accounts.
Please note, that Vixal operates independently and is not affiliated with the platforms for which we offer services.
To help us provide the best possible service, we encourage you to review our Order Guidelines before making your first (or next) purchase.
⚠️ Instagram Followers Update⚠️
Before placing an order for Instagram followers, please ensure that the “Flag for Review” feature is disabled. Follow these steps to adjust the settings:
- Go to Settings in your Instagram App.
- Select Follow and Invite Friends.
- Turn off the Flag for Review feature.
- For reference, you can view a screenshot here.
If you do not disable this feature, your followers may be flagged. Please note that we cannot guarantee the outcome.
Important Announcement: Order Guidelines and Policies
❗Our only domain is vixal.org.
We would like to provide you with essential information to ensure a smooth ordering process and avoid potential issues:
Order Tips:
- Some services require ordering in multiples. For example, ordering 50 might mean receiving 100, 150, or more. Check service details before placing your order.
- Quantities must follow specific increments. If the service requires multiples of 100, orders like 105 or 150 will be rejected and fully refunded. Ensure your order follows the format (e.g., 100, 200, 1100, etc.).
- Most order issues are resolved automatically within 24-48 hours. If an order is marked as “Partially completed” or “Canceled,” it means the system couldn’t deliver more likes/followers, and you will be automatically refunded for the remaining amount.
- Do not change your profile username during an active order. Doing so will cause the order to be marked complete by error, and no refunds will be issued.
- If you place the same link with different servers, it can help ensure partial refunds if an order cannot be fulfilled.
- “Pending” indicates the start of an order in progress, which typically completes within 24 hours depending on the service speed.
- For large follower orders, please be patient as profiles with existing followers take longer to process due to the system checking previous adds.
- If your order is marked complete without any additions, review the service details regarding drop/completion ratios or refill policies. If an issue arises, submit a ticket for assistance.
- Drip-Feed: Ensure you’re familiar with the speed settings of your service before using this feature. Incorrect settings may result in miscounted orders. If you’re unsure, contact us before placing the order.
Important Notes:
- We do not recommend using fast followers, as they tend to drop quickly, leading to wasted money and effort.
- Sending to private accounts is not possible. Do not hide your account during the transaction.
- Drop rates are common. Please use these services at your own risk.
- Some cheaper servers may slow down during high demand periods. If this happens, please allow 12-24 hours for the service to resume.
- We cannot guarantee that your new followers will engage with you, but we do guarantee delivery of the followers you purchase.
- While we strive for high-quality accounts, we do not guarantee that every follower will have a profile picture, full bio, or uploaded photos.
- If you use the drip-feed feature, no changes (refund, refill, cancellation) can be made once the order is placed.
Duplicate Orders:
- Do not place duplicate orders for the same link while one is already in progress. This will result in a loss, and no refunds will be provided.
- We do not guarantee the speed of Instagram follower services, especially those priced below $1/k. They may complete instantly, very quickly, or take up to 48 hours. Orders cannot be canceled once placed.
- If your follower count drops below the starting count, we will not refill your order, as this may be caused by your previous followers dropping.
- If an order is incomplete (e.g., dropped or partially delivered), do not place another order until the refund or replacement is processed. Failure to wait will result in a loss, and no refunds will be issued.
- If your order is partially completed and the service offers a guarantee, no refills or refunds will be provided if the partial status is due to previous drops (especially for large orders like 500k, 1m, 2m, etc.).
- Using a non-refill service after placing a refill order will void your refill validity for any previous orders.
We appreciate your understanding and cooperation in adhering to these guidelines. Should you have any questions or concerns, please feel free to reach out to us.